Frequently Asked Questions | Geolab’s FAQ

We do not have a retail store or employ a large contingent of staff and we run the process from end to end, cutting out the middleman, ensuring top quality manufacturing right through to fast and efficient delivery.

Delivery times vary by location. Orders placed before 10am on a weekday leave our warehouse on the same day, while orders placed after that time leave on the next business day.

You can find additional information on our Shipping Estimates Page

For your exchange to be accepted, all items must be in their original packaging, with the correct barcode attached and a printout of the exchange form.

We accept payments via Paypal or via Credit/Debit card through Stripe

We are committed to ensuring that every product we sell complies with relevant ASTM standards. All of our products go through extensive Q/A testing.

Geotextile rolls shall be adequately supported, stored elevated above the ground and remain wrapped in their opaque protective covering until the time of installation. Geotextiles that are intended to be covered by soil, rock, earth or other materials shall not be left exposed for more than 72 hours following the removal of the protective wrap. Geotextiles shall be protected from temperatures greater than 60°C.

Bulk discounts apply for orders over 10,000sqm. Please email us at support@geolabs.com.au for further details.